Housekeeping Manager
4.
2 Wailea-Makena, HI Wailea-Makena, HI Full-time Full-time Estimated:
$59.
3K - $75.
1K a year Estimated:
$59.
3K - $75.
1K a year Company Description Discover the essence of Maui at Fairmont Kea Lani, Hawai'i's only all-suite and villa luxury resort.
Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development.
Live and work in a place you love! What is in it for you:
Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees 401(k) One complimentary duty meal for all employees that work more than 6 hours per shift Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary) Wellness Offerings Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Job Description Our resort is grand and our people exceptional.
As a Housekeeping Manager, you will assist the Director and Assistant Director of Housekeeping in overseeing the Housekeeping Operations to maintain the grandeur of the resort.
Your organization and attention to detail will help ensure all guestrooms, public and back of the house areas (excluding kitchen areas) exceed company standards and are meticulously cleaned.
Your professionalism and passion for service will help ensure staff are trained and equipped to consistently deliver outstanding room product and personalized service.
What you will be doing:
Assist in the administration and management of the Housekeeping operation Ensure the highest standards of cleanliness, maintenance and safety are achieved in the department and throughout the hotel Ensure the highest levels of guest service through the application of all Rooms Division policies and procedures Conduct regular inspections of VIP arrivals, guestrooms, public areas and heart of the house areas (excluding the kitchen) Train and coach colleagues to ensure the standards of Fairmont are well executed Assist in scheduling:
department orientation, training and last minute revisions Handle guest complaints and follow through on required actions Manages supervisors and ensures productive, proactive work ethic is maintained and illustrated to staff at all times Assist in maximizing hotel profitability by properly managing expenses, labour and other material resources with regular inventories, audits and analysis of losses.
Involvement in special projects associated within the housekeeping scope of responsibilities Ensure lost and found procedures are followed through accurately and consistently Maintain a close working relationship with the Engineering and Front Office departments In the absence of the Senior Housekeeping Leaders, act as liaison of all external contractors auditing their services regularly and ensuring their standards meet the Fairmont standards Occasionally assist the Laundry Department with supervision and support, both physically and administratively Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests Qualifications Your experience and skills include:
High School diploma or equivalent or vocational training Two years of Hospitality experience in the Rooms Division Previous experience in Housekeeping is an asset Service focused personality is essential and previous leadership experience required Must possess computer skills, including, but not limited to Microsoft Word, Excel and Outlook Knowledge of Property Manager (Opera) is preferred Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance Additional Information All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
This Position does not offer sponsorship of Work Visas.
Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our 'ohana today:
Visit our website to learn more about living and working for Fairmont Hawai'i.
www.
fairmonthawaiijobs.
com Why work for Accor? We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Wailea-Makena, HI Wailea-Makena, HI Full-time Full-time Estimated:
$59.
3K - $75.
1K a year Estimated:
$59.
3K - $75.
1K a year Company Description Discover the essence of Maui at Fairmont Kea Lani, Hawai'i's only all-suite and villa luxury resort.
Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development.
Live and work in a place you love! What is in it for you:
Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees 401(k) One complimentary duty meal for all employees that work more than 6 hours per shift Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary) Wellness Offerings Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Job Description Our resort is grand and our people exceptional.
As a Housekeeping Manager, you will assist the Director and Assistant Director of Housekeeping in overseeing the Housekeeping Operations to maintain the grandeur of the resort.
Your organization and attention to detail will help ensure all guestrooms, public and back of the house areas (excluding kitchen areas) exceed company standards and are meticulously cleaned.
Your professionalism and passion for service will help ensure staff are trained and equipped to consistently deliver outstanding room product and personalized service.
What you will be doing:
Assist in the administration and management of the Housekeeping operation Ensure the highest standards of cleanliness, maintenance and safety are achieved in the department and throughout the hotel Ensure the highest levels of guest service through the application of all Rooms Division policies and procedures Conduct regular inspections of VIP arrivals, guestrooms, public areas and heart of the house areas (excluding the kitchen) Train and coach colleagues to ensure the standards of Fairmont are well executed Assist in scheduling:
department orientation, training and last minute revisions Handle guest complaints and follow through on required actions Manages supervisors and ensures productive, proactive work ethic is maintained and illustrated to staff at all times Assist in maximizing hotel profitability by properly managing expenses, labour and other material resources with regular inventories, audits and analysis of losses.
Involvement in special projects associated within the housekeeping scope of responsibilities Ensure lost and found procedures are followed through accurately and consistently Maintain a close working relationship with the Engineering and Front Office departments In the absence of the Senior Housekeeping Leaders, act as liaison of all external contractors auditing their services regularly and ensuring their standards meet the Fairmont standards Occasionally assist the Laundry Department with supervision and support, both physically and administratively Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests Qualifications Your experience and skills include:
High School diploma or equivalent or vocational training Two years of Hospitality experience in the Rooms Division Previous experience in Housekeeping is an asset Service focused personality is essential and previous leadership experience required Must possess computer skills, including, but not limited to Microsoft Word, Excel and Outlook Knowledge of Property Manager (Opera) is preferred Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance Additional Information All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
This Position does not offer sponsorship of Work Visas.
Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our 'ohana today:
Visit our website to learn more about living and working for Fairmont Hawai'i.
www.
fairmonthawaiijobs.
com Why work for Accor? We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.
Estimated Salary: $20 to $28 per hour based on qualifications.
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