Front Office Manager

Company Name:
## Description
The Front Office Manager is responsible for directing and mentoring a team to provide a memorable and inspiring experience for our guests. Their primary responsibility is to ensure a smooth arrival and thoughtful departure for all guests. Working with the guest
teams, the Front Office Manager will oversee a team of Resort Hosts dedicated to providing a seamless and barrier free experience. The Front Office Manager will review daily arrivals, guest requests and room blocking and coordinate those needs with all other operations departments.
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort
of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants
Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
You're more than welcome.
## Qualifications
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 2 years progressive management experience within the Rooms Division of a hotel
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Primary Location: US-HI-Wailea
Organization: Andaz Maui at Wailea
Pay Basis: Yearly
Job Level: Department Head/Manager
Job: Front Office
Req ID: WAI000235

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