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Restaurant Reservationist - Full Time

Company Name:
Hilton Worldwide
Restaurant Reservationist - Full Time (# Job Number: FOO01FAO)
## Work Locations:
Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753
A Restaurant Reservations Agent with Waldorf Astoria Hotels and Suites is responsible to act as an ambassador of the hotel by providing information about food and beverage outlets and hotel services, offering a wide selection of alternatives for guest satisfaction.
What will it be like to work for this Hilton Worldwide Brand?
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit .
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
A Restaurant Reservations Agent with Waldorf Astoria Hotels and Suites is responsible to act as an ambassador of the hotel by providing information about food and beverage outlets and hotel services, offering a wide selection of alternatives for guest satisfaction:
Greet guests immediately by phone, e-mail and in person with a friendly and sincere welcome. Responds to inquires with accurate information regarding hours of outlet operation, menus, reservations, etc, according to individual needs. Arranges and confirms busines and dining activities both inside and outside the hotel. Promptly responds to guest special requests.
Assists in marketing and promotion of Food & Beverage division and hotel.
Other Information
Must be able to work in a flexible 24/7 work environment.
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
EOE/AA
##
EOE/AA/Disabled/Veterans
Brand: Waldorf Astoria Hotels & Resorts
Job Level: Team Member
Schedule: Full-time
Shift: Full Availability
Job: Food and Beverage
Req ID: FOO01FAO

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